Our customer service team can help you with any issues you’re experiencing. Reach them via our website live chat or via email at info@yeyroring.com.

Your wearing experience will be just as if you’re wearing another ring.

The Yeyro app is compatible with all Android and Apple phones and tablets built since 2018.

You can wear the Yeyro Ring on any finger you want; rest assured, it will provide the same accuracy and performance.

The Yeyro app is completely free of cost for heart, exercise, sleep, and metabolism monitoring. We will soon roll out a subscription-based telehealth platform to provide holistic health insights. Sign up on our app to get the latest updates.

The Yeyro Ring comes with a charging kit comprising a charging dock and a USB cable. Simply connect the USB cable to your charging dock and plug the other end into a power source.

Check out our product page to find the latest shipping time to your address.

The Yeyro Ring lasts 3 days on a full charge. It only takes 30 minutes to charge your ring completely.

Yes, you can wear the Yeyro Ring while exercising. We recommend you wear it, as the data will be far more accurate than a smartwatch. Your smartwatch can produce error-prone data as it has the potential to move around on your wrist. The Yeyro Ring fits snugly and securely around the base of your finger.

The Yeyro Ring currently monitors your heart rate in beats per minute (BPM), blood oxygen saturation % (SO2),  daily steps and calories, and body temperature. We will soon be providing sleep quality and metabolism monitoring. Check out our upcoming features on our Launch Pad.

Yes, the Yeyro Ring is IPX8 rated, which means you can wear it while showering and swimming. As long as you don't expose it to a water level deeper than 3 meters, at which point water pressure will break its waterproofing integrity.

No, the Yeyro Ring doesn’t carry that feature. However, we will soon roll out a wearable sensor to monitor blood pressure and blood glucose for diabetic patients.

No, the Yeyro Ring has a multi-colored LED to show various statuses – phone pairing, low battery, and fully charged. Here’s what the different colors imply.

Solid blue LED: Bluetooth connected

Flashing red LED: Low battery warning

Solid red LED: Charging

Steady green LED: Fully charged

Yes, the Yeyro ring can pick up patterns for unexpected changes in your heart rate and proactively warn you to take action.

Yes, the Yeyro Ring uses an accelerometer for tracking your steps, measuring how your ring moves side to side, back and forth, and up and down.

No, because the Yeyro Ring is crafted with stainless steel and titanium, which are scratch-resistant, and two of the strongest known metals.

You can search for the Yeyro ring in our app, but you must be within a 5-meter radius of it. If things go south for you (which we hope they don’t), buy a new Yeyro ring and connect it with your app. You won't lose any of your historical data as it lives on the app.

Store the Yeyro ring in a safe space, just like how you’d store your phone or smartwatch.